Terms of Service

Effective Date: 2026-05-27 Last Updated: 2026-05-27 Version: v0.1 (draft)

Please read these Terms carefully. They are a legally binding contract between you and Plausible Industries LLC and contain important provisions, including:

• A binding arbitration agreement and class action waiver. Disputes are resolved by individual arbitration unless you opt out within 30 days. See Section 14.
• A broad license you grant to us to process your messages and route them to your home server. See Section 6.
• Limitations on our liability. See Section 12.
• Subscription auto-renewal. Paid features renew automatically until you cancel. See Section 5.
• Disclaimers regarding OpenClaw and third-party AI. Chelae is a relay; OpenClaw and the AI models OpenClaw uses are third-party products we do not control. See Section 9.

1. Introduction and acceptance

These Terms of Service ("Terms") govern your access to and use of the Chelae iOS application, the ClawTalk routing layer, the Chelae website at chelae.net, and all related services and features (the "Service") provided by Plausible Industries LLC, a California limited liability company ("Plausible Industries," "we," "us," or "our").

By creating a Chelae account, by clicking "I Agree," or by accessing or using the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by the Chelae Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, do not create an account and do not use the Service.

2. Eligibility

To use the Service, you must:

• Be at least 18 years of age
• Be a resident of the United States
• Have the legal capacity to enter into a binding contract
• Own or control an Apple-branded iOS device on which to install the app
• Own or control (or have authorized access to) a computer on which OpenClaw is installed and configured

The Service is not directed to individuals under 18 or to users outside the United States.

3. The Service

Chelae is a voice relay for OpenClaw, an open-source self-hosted AI assistant. Chelae consists of:

• The Chelae iOS app, which runs on your iPhone or iPad
• The ClawTalk routing layer, which runs in our cloud and establishes sessions between your iOS device and your home OpenClaw server
• The Chelae channel plugin for OpenClaw, which you install on your computer alongside OpenClaw

OpenClaw is a third-party, open-source product. Plausible Industries did not develop OpenClaw and does not operate your OpenClaw home server. The Service interoperates with OpenClaw via its sanctioned channel-plugin interface.

The Service may evolve over time. We may add features, integrations, or capabilities, modify them, or discontinue them. We will provide reasonable notice of material changes. Continued use of the Service after a change constitutes acceptance.

4. Accounts and security

4.1 Account creation

To use the Service, you must create an account and provide accurate, current, and complete information.

4.2 Device pairing

To use Chelae, you must pair your iOS app with your OpenClaw home server. The pairing process involves authentication tokens and identifiers. You are responsible for the security of your home server and the credentials used to pair it.

4.3 Account security

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to:

• Use a strong, unique password
• Not share your credentials
• Notify us promptly at security@chelae.net of any unauthorized access or suspected security breach

We are not liable for any loss arising from your failure to maintain account security.

5. Subscriptions, billing, and auto-renewal

5.1 Free and paid features

The Service is offered as freemium. Certain features are available without payment; other features require an active paid subscription ("Subscription").

5.2 Subscription terms

Subscription pricing, billing periods, and feature inclusions are displayed in the Service before purchase. By purchasing a Subscription, you agree to the pricing and terms in effect at the time of purchase.

5.3 Auto-renewal — California Bus. & Prof. Code § 17600 et seq. notice

YOUR SUBSCRIPTION AUTOMATICALLY RENEWS AT THE END OF EACH BILLING PERIOD UNTIL YOU CANCEL.

• The Subscription will automatically renew at the price and frequency shown at purchase, or at a price we have notified you of in advance
• The renewal charge will be billed to the payment method you used at purchase (typically your Apple ID balance or App Store payment method)
• You can cancel at any time. Cancellation must be effected at least 24 hours before the end of the current billing period to avoid renewal for the next period
• How to cancel (Apple In-App Purchase): open Settings on your iPhone or iPad, tap your name, tap "Subscriptions," select Chelae, and tap "Cancel Subscription"
• Reminders of upcoming renewal will be sent as required by law
• Cancellation is effective at the end of the current billing period

5.4 Refunds

All Subscription charges are final and non-refundable, except where required by law. Refunds for purchases made through Apple In-App Purchase are governed by Apple's refund policies; you may request a refund directly from Apple via reportaproblem.apple.com.

5.5 Price changes

We may change Subscription pricing with at least 30 days' notice. You may cancel if you do not wish to continue at the new price.

6. License to your content

6.1 Your ownership

As between you and us, you retain all rights you have in your voice input, transcripts, message text, and other content you provide to the Service ("Your Content"). We do not claim ownership of Your Content.

6.2 License you grant to us

You grant Plausible Industries a worldwide, non-exclusive, royalty-free, sublicensable (only to our subprocessors for the purpose of providing the Service) license to use, host, store (briefly and only as needed for relay), reproduce, transcribe, transmit, route, and process Your Content for the purpose of operating, evaluating, improving, maintaining, and evolving the Service.

This license is limited to providing the relay functionality and the Service's other functions described in the Privacy Policy. It does not authorize us to train third-party models on the content of your messages, sell your messages, or use your messages for advertising.

The license terminates with respect to specific items of Your Content when those items are dropped in the ordinary course of operation (messages are relayed and dropped from memory), and with respect to all of Your Content when your account is deleted.

6.3 Representations

You represent and warrant that you have all rights necessary to grant this license, and that Your Content does not infringe any third party's rights or violate any law.

7. Acceptable Use

You agree not to use the Service to:

• Violate any law or regulation
• Infringe any intellectual property or proprietary right
• Send messages that are unlawful, harassing, defamatory, threatening, obscene, hateful, sexually explicit, or that depict or solicit illegal activity
• Use the Service to stalk, harass, or harm another person
• Interfere with or disrupt the Service or its infrastructure
• Attempt unauthorized access to any other user's account, home server, or messages
• Reverse engineer, decompile, or attempt to derive source code of the Service except to the extent permitted by law
• Use automated means (bots, scrapers) to access or interact with the Service
• Resell or commercially exploit the Service without our written permission
• Use the Service to conduct, facilitate, or instruct others in illegal activity, including the production or distribution of content that exploits minors

Violation may result in suspension or termination of your account without notice. See the Acceptable Use Policy for further detail.

8. Our intellectual property

The Service, including all software, designs, text, graphics, logos, trademarks, user interface, and other materials provided by us ("Our IP"), is owned by Plausible Industries or our licensors.

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use in accordance with these Terms.

"Chelae," "ClawTalk," and related marks are trademarks of Plausible Industries LLC. You may not use our trademarks without our prior written permission.

9. OpenClaw and third-party services

9.1 OpenClaw

OpenClaw is open-source software released by a third party not affiliated with Plausible Industries. We do not develop, host, maintain, or operate OpenClaw or your OpenClaw home server. Your use of OpenClaw is governed by OpenClaw's own license and documentation.

We are not responsible for:

• The behavior of OpenClaw or any other software on your home machine
• The accuracy, completeness, or appropriateness of responses generated by your OpenClaw assistant
• The security of your home machine, network, or OpenClaw configuration
• The actions taken by your OpenClaw assistant in response to your requests, including actions involving iOS Reminders, HomeKit devices, or other integrations
• The third-party AI models, services, or APIs OpenClaw is configured to use

9.2 Third-party AI

Your OpenClaw assistant may use third-party large language models or other AI services that you (or OpenClaw by default) configure. Those services are governed by their respective terms and have their own behavior, limitations, and risks. We make no representations about those services and are not responsible for their outputs.

9.3 No professional advice

Responses generated by OpenClaw or third-party AI services (collectively, "AI Output") may be inaccurate, incomplete, misleading, or unsuitable for any particular purpose. AI Output is not professional advice and is not a substitute for advice from a licensed professional. Do not rely on AI Output to make medical, legal, financial, safety, or other consequential decisions.

9.4 HomeKit-controlled devices

If you authorize Chelae to interact with HomeKit-enabled devices in your home, you are solely responsible for the safety of those devices and their use. Do not authorize HomeKit control of devices that, if operated incorrectly, could cause harm to persons or property without independent supervision. We are not responsible for any consequence of HomeKit device operation initiated through the Service.

10. Suspension and termination

10.1 Termination by you

You may terminate your account at any time:

• In-app: Settings → Account → Delete Account
• By email: support@chelae.net

10.2 Termination by us

We may suspend or terminate your account at any time if:

• You violate these Terms or the Acceptable Use Policy
• We are required by law
• Continued provision creates unreasonable risk
• The Service is discontinued

10.3 Effect

Your access ceases immediately. Data handling on termination is governed by the Privacy Policy. Sections that by their nature should survive (including Sections 6.2, 8, 9, 11, 12, 13, 14, and 15) survive.

11. Disclaimers

11.1 "AS IS" and "AS AVAILABLE"

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, COMPLETENESS, OR QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS, OR THAT MESSAGES WILL BE DELIVERED, OR THAT AI OUTPUT WILL BE ACCURATE OR FIT FOR ANY PARTICULAR PURPOSE.

11.2 No professional advice

The Service is a relay; it does not provide medical, legal, financial, safety, or other professional advice. See Section 9.3.

11.3 Implied warranty exclusion

Some jurisdictions do not allow exclusion of implied warranties. To the extent exclusion is not permitted, implied warranties are limited to the maximum extent permitted.

12. Limitation of liability

12.1 Exclusion of damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PLAUSIBLE INDUSTRIES, ITS AFFILIATES, OR THEIR RESPECTIVE MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY.

12.2 Cap on damages

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

12.3 Basis of the bargain

The disclaimers and limitations in Sections 11 and 12 are an essential basis of the bargain between you and us.

12.4 Exceptions

To the extent any exclusion or limitation is not permitted, it applies to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Plausible Industries, its affiliates, and their respective members, managers, officers, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your access to or use of the Service
• Your Content and your messages
• Your OpenClaw configuration and the actions of your OpenClaw assistant
• Your authorization of HomeKit or other integrations and the consequences thereof
• Your violation of these Terms or the Privacy Policy
• Your violation of any third party's rights
• Your violation of any applicable law

We may, at our option, assume defense and control of any matter for which you have agreed to indemnify us.

14. Dispute resolution — binding arbitration and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES AND LIMITS THE WAY YOU CAN SEEK RELIEF FROM US.

14.1 Informal dispute resolution

Before initiating arbitration, the parties agree to attempt informal resolution. Send a written notice describing the dispute to: Plausible Industries LLC, Attn: Legal, 2108 N St Ste N, Sacramento, CA 95816, and to legal@chelae.net. The parties will negotiate in good faith for at least 60 days before commencing arbitration.

14.2 Agreement to arbitrate

Except as provided in Section 14.4, all disputes between you and Plausible Industries arising out of or relating to these Terms, the Privacy Policy, the Service, or your relationship with us ("Disputes") will be resolved by individual, binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect.

A single arbitrator. Final and binding. Judgment may be entered in any court of competent jurisdiction. Conducted in English. Seat: Sacramento County, California. You may participate by phone or videoconference, and at our discretion the proceeding may be on the documents.

The Federal Arbitration Act governs interpretation and enforcement. The arbitrator has authority to decide all issues including arbitrability, subject to Section 14.6.

14.3 Class action waiver

YOU AND PLAUSIBLE INDUSTRIES EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MULTIPLE PARTIES. If this class action waiver is found unenforceable in any respect, the entirety of Section 14 (other than this sentence) is void with respect to that claim.

14.4 Carve-outs

Either party may:

• Bring a claim in small claims court if within jurisdictional limits and brought individually
• Seek injunctive or equitable relief in court to protect IP, trade secrets, or confidentiality
• Seek public injunctive relief in court where required by California law

14.5 Arbitration fees

For consumer-initiated arbitrations, Plausible Industries will pay all AAA filing, administrative, and arbitrator fees in excess of US$200, per AAA Consumer Rules. Each party bears its own attorneys' fees unless the arbitrator finds a claim frivolous.

14.6 Opt-out

You may opt out within thirty (30) days of first accepting these Terms by emailing legal@chelae.net (subject: "Arbitration Opt-Out") with your name, account email, and a clear opt-out statement. If you opt out, Section 14 (other than the class waiver in 14.3) does not apply, and Disputes go to court per Section 15.

14.7 Survival

This Section 14 survives termination.

15. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Subject to Section 14, any judicial proceeding will be brought exclusively in the state and federal courts located in Sacramento County, California, and you consent to their exclusive jurisdiction and venue.

16. Apple-specific terms

This Section 16 applies if you obtained Chelae from the Apple App Store. You acknowledge:

• These Terms are between you and Plausible Industries LLC, not Apple Inc. Plausible Industries is solely responsible for the Service and its content
• The license granted to you for Chelae is a limited, non-transferable license to use Chelae on Apple-branded products that you own or control
• Apple has no obligation to provide maintenance or support for Chelae
• If Chelae fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever
• Plausible Industries (not Apple) is responsible for any claims by you or third parties relating to Chelae, including product liability, regulatory, and consumer-protection claims
• If a third party claims Chelae infringes its intellectual property, Plausible Industries (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of that claim
• You represent and warrant that you are not located in a U.S.- embargoed country or on any U.S. government list of prohibited or restricted parties
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

17. General

17.1 Changes

We may update these Terms. Material changes: 30 days' advance notice by email and in-app. Continued use after the effective date is acceptance.

17.2 Notices

We may notify you by in-app message, email, or chelae.net posting. You may notify us at legal@chelae.net or by mail to the address above.

17.3 Entire agreement

These Terms and the Privacy Policy are the entire agreement.

17.4 Severability

If any provision is invalid, the rest remains in effect.

17.5 No waiver

Failure to enforce a right is not a waiver.

17.6 Assignment

You may not assign without our consent. We may assign without restriction.

17.7 Force majeure

Neither party is liable for failures beyond reasonable control.

17.8 Independent parties

The parties are independent contractors.

17.9 Headings

For convenience only.

17.10 Contact

Plausible Industries LLC Attn: Legal 2108 N St Ste N Sacramento, CA 95816 legal@chelae.net

End of Terms of Service.